Last Updated: 30 March 2025

At Sensationz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [scentsationz.co.za] or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our site.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide:

• Name

• Email address

• Shipping & billing address

• Phone number

• Payment details (processed securely via third-party payment gateways like PayPal, Stripe, etc.)

• Order history & preferences

Automatically Collected Data:

• IP address

• Browser type & device information

• Cookies & tracking technologies (see Section 5)

• Website usage data (pages visited, time spent, etc.)

Information from Third Parties:

• Payment processors (to confirm transactions)

• Marketing & analytics providers (e.g., Google Analytics)

2. How We Use Your Information

We use your data for the following purposes:
✔ Order Processing – To fulfill and ship your purchases.
✔ Customer Support – To respond to inquiries, refunds, or complaints.
✔ Marketing – To send promotional emails (only with your consent; opt-out anytime).
✔ Website Improvement – To analyze trends and enhance user experience.
✔ Fraud Prevention – To detect and prevent fraudulent transactions.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Shipping carriers (e.g., FedEx, UPS) for delivery.

• Payment processors (e.g., PayPal, Stripe) to complete transactions.

• Legal authorities if required by law (e.g., court orders).

• Marketing partners (only with your explicit consent).

4. Data Retention & Security

• We retain your data only as long as necessary (e.g., for order records, tax compliance).

• We implement SSL encryption, secure payment gateways, and industry-standard security measures to protect your information.

• Despite our efforts, no online transmission is 100% secure. You provide data at your own risk.

5. Cookies & Tracking Technologies

• We use cookies to improve site functionality, remember preferences, and analyze traffic.

• You can disable cookies in your browser settings, but some website features may not work properly.

• We may use Google Analytics, Facebook Pixel, or similar tools for marketing insights.

6. Your Rights

Depending on your location, you may have the right to:
🔹 Access, correct, or delete your personal data.
🔹 Opt out of marketing communications (via "Unsubscribe" link in emails).
🔹 Request data portability (ask for a copy of your stored data).
🔹 Withdraw consent (where applicable).

To exercise these rights, contact us at [Your Email].

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors.

8. Third-Party Links

Our site may link to external websites (e.g., social media, blogs). We are not responsible for their privacy practices.

9. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised "Last Updated" date.