Thank you for shopping with Scentsationz. We take great pride in offering high-quality perfumes and fragrance products. Please read our No Returns & No Refunds Policy carefully before making a purchase.
1. No Returns
Due to the personal and hygienic nature of our products, all sales are final. We do not accept returns or exchanges once an order has been processed and shipped. This policy ensures the safety and integrity of all products sold.
2. No Refunds
We do not issue refunds for change of mind, personal preferences, or product scent variation. Please make sure you are satisfied with your selection before completing your purchase.
3. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of receiving your package at Scentsationz4130@gmail.com with clear photos of the item and packaging. We will gladly review your case and offer a replacement or store credit at our discretion.
4. Authenticity
Our perfumes are AAA grade quality replicas, not original designer brands, but carefully matched to smell amazing at an affordable price.
All our perfumes are sourced from trusted suppliers and undergo strict quality checks. Variations in packaging or scent strength may occur between batches, which is normal and does not qualify for a refund or return.
5. Customer Responsibility
Please ensure your delivery details are correct at checkout. We cannot offer refunds for lost packages due to incorrect shipping information provided by the customer.