NO RETURNS OR REFUNDS POLICY

Opening Hours

Mon – Fri 9am – 4pm

Contact Us

078 944 6227

Email

scentsationz4130@gmail.com

Refund and Returns Policy

RETURN pOLOCY

Thank you for shopping with Scentsationz. We take great pride in offering high-quality perfumes and fragrance products. Please read our No Returns & No Refunds Policy carefully before making a purchase.

1. No Returns

Due to the personal and hygienic nature of our products, all sales are final. We do not accept returns or exchanges once an order has been processed and shipped. This policy ensures the safety and integrity of all products sold.

2. No Refunds

We do not issue refunds for change of mind, personal preferences, or product scent variation. Please make sure you are satisfied with your selection before completing your purchase.

3. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of receiving your package at Scentsationz4130@gmail.com with clear photos of the item and packaging. We will gladly review your case and offer a replacement or store credit at our discretion.

4. Authenticity

Our perfumes are AAA grade quality replicas, not original designer brands, but carefully matched to smell amazing at an affordable price.
All our perfumes are sourced from trusted suppliers and undergo strict quality checks. Variations in packaging or scent strength may occur between batches, which is normal and does not qualify for a refund or return.

5. Customer Responsibility

Please ensure your delivery details are correct at checkout. We cannot offer refunds for lost packages due to incorrect shipping information provided by the customer.

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